Shipping and delivery times

 

At Unixence we ship to Spain (Peninsula), Portugal, Italy, Germany, France and the Netherlands.

  

🚚 Estimated delivery times

National orders (Peninsular Spain):
🕒 24-72 business hours for orders placed before 12:00 p.m.

International Orders:
🕒 Between 2 and 7 business days, depending on the destination, for orders placed before 12:00 p.m.

📌 Delivery times may be affected during periods of high demand such as Black Friday, sales, or special promotions.

 

Shipping Method

🚚 Delivery options available with GLS:

🏠 Home Delivery

• Before finalizing your purchase, indicates the exact address where you want to receive your order.
• If you are not available at the time of delivery, you can choose a Parcel Shop nearby to pick up your order.

📍 Delivery to Parcel Shop

• TOUpon receiving the tracking email from GLS, you will be able to select the most convenient collection point.
• RPick up your order whenever it's most convenient for you. It will remain available for a few days.
  

 

❗ Important delivery information:

• If the order does not deliver after several attempts either is not picked up at the Parcel Shop, the package will be automatically returned to our facilities.

Then:

• You can request a new shipment, but you will have to assume the shipping costs, even if your original order had free shipping.
• If you prefer a refund, it will be made deducting the initial shipping costs.
  

 

📦 Order Tracking

Once your order has been shipped, you will receive an email with the tracking number of our GLS delivery agency so you can check the status of the shipment.

 

📝 Changes to the Shipping Address

If you wish to change the shipping address after placing your order, please contact us as soon as possibleIf the package has already been shipped, we won't be able to make any changes to the address.

 

Shipping Rates

• Spain (Peninsula):

  • GLS - Home Delivery: €4.95
  • Free shipping from €90

• Portugal:

  • GLS - Home delivery: 5.95 €
  • Free shipping from €90.

• Italy:

  • GLS - Home delivery: €13.95
  • Free shipping from €250.

• Germany:

  • GLS - Home delivery: €10.95
  • Free shipping from €250.

• France:

  • GLS - Home delivery: €12.95
  • Free shipping from €250.

• Netherlands: 
  • GLS - Home Delivery: €13.95
  • Free shipping from €250

 

📞 Need help?

You can contact us at any time:

• 📧 Email: pedidos@unixence.com
• 💬 WhatsApp: +34 607 825 894
• ☎️ Phone: +34 607 825 894 | +34 915 639 205