Shipping and delivery times

At Unixence we make shipments to Spain (Peninsula and Balearic Islands) and Portugal.

  

When will I receive my order?

These are our delivery times:*

  • Orders in Spain (Peninsula): Delivery in 24/48 hours (working days) for orders placed before 12:00 a.m.
  • Orders in Spain (Balearic Islands): Delivery in 48/72 hours (working days) for orders placed before 12:00 a.m.
  • Orders in Portugal: Delivery in 48/72 hours (working days): for orders placed before 12:00 a.m.
  • Orders in Italy: Delivery in 3-5 days (working days): for orders placed before 12:00 a.m.
  • Orders in Germany: Delivery 3-5 days (working days): for orders placed before 12:00 a.m.
  • Orders in France: Delivery 3-5 days (working days): for orders placed before 12:00 a.m.

*These delivery times could be affected on some occasions, remember to check the expected delivery date in your basket.

How to receive my order?
  • Home Delivery: before completing the purchase, detail the address where you want us to leave your order at your door. If you are not available, no problem. We will leave your package at a nearby Parcel Shop so you can pick it up at your convenience.
  • Parcel Shop: If you prefer to collect your order yourself, just select the most convenient Parcel Shop when you receive the email from our transport company and it will be ready when you can stop by.

Please note that if delivery fails repeatedly, the package will be returned and you will have to bear the shipping costs again. We're here to help, so don't hesitate to contact our customer service team to arrange delivery. You can contact us via email pedidos@unixence.com, via Whatsapp +34 607 825 894 or by phone +34 607 825 894.

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